Once your package has been shipped, you will be sent an email confirmation with tracking information. A signature could be required on delivery. If your package is not signed for upon delivery, a note will be left at your address with instructions to arrange redelivery.
Unfortunately, we cannot guarantee that you will receive your package within the time frame expected. Estimated delivery times are to be used as a guide only and commence from the date of dispatch (make sure you watch out for that dispatch email). Bandageboutiquemilano.com does not hold responsibility for damaged, lost or stolen packages.
Please note, As the recipient, you are liable for all import duties, customs and local sales taxes levied by the country you are shipping to; payment of these may be necessary to release your order from customs on arrival. We also cannot be held responsible for the delay of any packages due to being held by customs. Bandageboutiquemialno.com will not be held liable for any fees or taxes you may incur or if your product is seized by customs. We advise that you are familiar with your package destination’s import duty, customs and local sales taxes, as well as its rules and regulations for importing foreign goods and products. If a delivery attempt has been made and the item was not collected and has been returned to us, you will be required to pay the re-delivery fee and the duty tax for re-import of the item. If the duty tax is more than the value of the item, we will abandon the package.